Case study

A federal power utility: legacy paper processes brought into iTOA

Client
A federal power utility
System
Sun-Net iTOA
Scope
Legacy paper efforts into electronic enhancements within iTOA
Result
Concluded in 2024 after successful implementation; foundational for a future mobile switching effort

The engagement

SESC worked with a federal power utility to bring legacy paper efforts into electronic enhancements within iTOA. Operationalizing ideas & building tomorrow's vision for the grid today. These enhancement efforts produce value in both the addressing of short term pain points and increasing efficiency for years to come. The project concluded in 2024 after successful implementation and was foundational for the utility's future mobile switching effort.

Client reflection

Collaboration

“Chris did a great job bridging the gap between the vendor and our company. He was responsive to all our questions and needs!”

Jon Sharp, Business Lead for Special Projects in the Control Center, TVA · 6/19/2025

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